Privacy Policy

Next Matter Pro ("Next Matter Pro," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes what information we collect, how we use it, when we disclose it, how we protect it, and what rights and choices may be available to you depending on where you are located, including the United States, the Philippines, and other jurisdictions.

1. Who We Are

Next Matter Pro
181 Padre Burgos Street
Brgy Sipi, Daraga, Albay, PH 4501
Email: clientcare@nextmatterpro.com

2. Scope

This Privacy Policy applies to personal data collected when you:

visit our websites;
submit contact forms, intake forms, or support requests;
sign up for newsletters or marketing communications;
create or use an account on our training portal;
upload files, resumes, profile photos, messages, support tickets, or other content;
make or attempt to make a payment through our payment providers;
interact with advertisements, analytics tools, or embedded media on our sites.

3. Information We Collect

A. Information You Provide Directly

full name;
email address;
phone number;
mailing or street address;
occupation or professional information;
account credentials, including usernames and passwords;
profile photos;
resumes, CVs, cover letters, work history, and related applicant materials;
payment-related information you provide through payment forms or processors;
project intake details and case-support requests;
messages, support tickets, attachments, and uploaded files;
information you choose to include in forms, correspondence, or portal content.

B. Account and Portal Information

registration details;
login records and authentication data;
profile information;
course enrollments and lesson activity;
quiz or assessment submissions;
messages and support interactions;
files or materials you upload.

C. Automatically Collected Information

IP address;
browser type and version;
device identifiers;
operating system;
language preferences;
referring URLs;
pages viewed;
dates and times of access;
interactions with pages, forms, ads, videos, or portal features;
cookie identifiers and similar technologies.

D. Advertising, Analytics, and Embedded Content Data

We use or may use third-party tools and services such as Google Analytics, Google AdSense, Stripe, PayPal, and embedded video providers.

E. Potentially Sensitive Information

Because users may submit files, support tickets, resumes, intake details, or project materials, you may choose to provide information that could be sensitive depending on context. Please do not submit information that is unnecessary for the requested service.

4. How We Use Personal Data

provide, operate, maintain, and improve our sites and services;
respond to inquiries, intake forms, and support requests;
create and manage user accounts;
authenticate users and secure portal access;
deliver training portal content and track course-related activity;
process applications, resumes, and candidate submissions;
process or facilitate payments through our payment processors;
send newsletters, updates, service notices, onboarding communications, and transactional messages;
analyze traffic, usage, performance, and engagement;
personalize content and improve usability;
display and manage advertising, including contextual or personalized ads where permitted;
detect, prevent, investigate, or address fraud, abuse, unauthorized access, or security issues;
comply with legal obligations and protect our rights, users, or business.

5. Legal Bases for Processing

Depending on your location and applicable law, we may process personal data based on:

your consent;
performance of a contract or steps taken at your request before entering a contract;
compliance with legal obligations;
our legitimate interests, where permitted.

6. Cookies and Similar Technologies

We use cookies and similar technologies for essential site functions, analytics, advertising, media playback, preferences, security, and performance. Please also review our Cookies Policy.

7. Advertising and Third-Party Services

We may use Google AdSense and other advertising technologies. Third parties may place and read cookies on your browser or use web beacons and IP addresses to collect information from ad serving on our sites. We may also use Google Analytics to understand site usage and improve content and performance.

8. Payments

Payments may be processed by third-party providers such as Stripe or PayPal. We do not necessarily store full payment card details on our own servers. Payment processors collect, use, and store payment information in accordance with their own privacy notices and terms.

We may share personal data with:

service providers that help us operate hosting, analytics, support, communications, storage, advertising, payments, or security functions;
payment processors such as Stripe or PayPal;
email, newsletter, customer support, messaging, or file storage providers;
analytics and advertising partners;
professional advisers, auditors, insurers, or legal counsel;
government bodies, regulators, courts, or law enforcement where required by law;
a buyer, successor, or affiliate in connection with a merger, acquisition, financing, reorganization, or sale of assets.

10. International Transfers

Because we serve users in multiple jurisdictions, your personal data may be processed or stored outside your country of residence, including in the Philippines, the United States, or other countries where our providers operate.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, process transactions, resolve disputes, investigate incidents, and comply with legal or regulatory obligations.

12. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal data from unauthorized access, disclosure, alteration, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

request access to personal data we hold about you;
request correction of inaccurate or incomplete data;
request deletion, blocking, or restriction of certain data;
object to certain processing;
withdraw consent where processing is based on consent;
request portability where applicable;
opt out of marketing communications;
exercise advertising and cookie preferences;
lodge a complaint with an applicable regulator or data protection authority.

To exercise rights, contact us at clientcare@nextmatterpro.com.

California Residents

If the California Consumer Privacy Act or California Privacy Rights Act applies to you and to our processing activities, you may have rights to know, delete, correct, and limit certain uses of personal information, subject to applicable exceptions.

Philippines Data Subjects

If the Philippines Data Privacy Act applies, you may have rights including the right to be informed, to object, to access, to rectification, to erasure or blocking, to damages, to file a complaint, and to data portability, subject to applicable law.

14. Children

Our sites and services are not directed to children, and we do not knowingly collect personal data from children in violation of applicable law.

15. Third-Party Links and Embedded Content

Our sites may include links to third-party websites, payment platforms, media players, or external services. We are not responsible for the content, privacy practices, or policies of those third parties.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our sites and update the effective date above.

17. Contact

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact: